Our Online Return / Refund Policy
Most merchandise can be returned within 45 days from date of purchase in unused, like-new, 100% salable condition and in the original manufacturer’s packaging. Buyer is responsible for shipping costs incurred in returning merchandise, unless in case of damage (see below).
• For returned and/or unclaimed packages both domestically and internationally due to buyer negligence (i.e. providing an incorrect or outdated shipping address), a restocking/return fee of up to 5% is applied and will be automatically deducted from the refund total.
• A copy of the packing slip or the customer receipt must accompany all returns.
• A refund will be issued within 5-7 business days of receiving the returned item.
Damage or Shortage Claims
All damage and shortage claims should be made within 30 days of delivery. If damaged upon arrival, you have the right to refuse the order. Contact us for return/refund instructions.